Privacy Policy

1. Introduction

Flowbites Marketplace (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to buy or sell Webflow, Framer, and Wix templates.

2. Information We Collect

Personal Information

• Name, email address, and profile information when you create an account.
• Payment information processed through Stripe (we do not store full card details).
• Creator profile data including portfolio links, bio, and payout details.
• Communications you send to us or other users through the Platform.

Automatically Collected Information

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on pages, and navigation patterns.
• Template views, search queries, and purchase history.
• Cookies and similar tracking technologies (see our Cookies Policy).

3. How We Use Your Information

• To provide, maintain, and improve the Flowbites Marketplace.
• To process transactions and send purchase confirmations.
• To manage creator payouts through Stripe Connect.
• To send marketing emails about new templates, features, and promotions (with opt-out).
• To personalize your browsing experience and recommend relevant templates.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations and enforce our Terms of Service.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Stripe for payments, cloud hosting providers, and analytics services.
• Creators: Limited buyer information necessary for template delivery and support.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure authentication, and regular security audits. Payment data is processed by Stripe, a PCI DSS Level 1 certified payment processor. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Purchase records are retained for tax and legal compliance purposes. You can request deletion of your account and associated data at any time, subject to our legal obligations.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.
• Restriction: Request restriction of processing of your personal data.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws, including GDPR Standard Contractual Clauses where required.

9. Children's Privacy

Flowbites Marketplace is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@flowbites.com.